August 31, 2017
Julie Hoit
Top three things hotels should do to ensure mobile-friendliness (Hotel Management)
When a guest checks into a hotel, they expect to be able to utilize their mobile device to not only make calls and browse the Internet, but also communicate via text message with hotel staff from the ease of their phone. To ensure this is a smooth Continue Reading
August 21, 2017
Julie Hoit
Optimizing technology for hotel guests
Now that consumers have the power to complete nearly every task imaginable on mobile devices, hotels need to be tech ready to accommodate mobile communication with their guests. Continue Reading
June 28, 2017
Julie Hoit
The Power of CRM for Hotels Big or Small
For hoteliers, there is nothing more important than guests. Hotel guests are the bread and butter of the industry and everything revolves around them. Continue Reading
June 27, 2017
Julie Hoit
Guestware exhibiting at HITEC in Toronto June 26-29
We're excited to celebrate 20 years of exhibiting at HITEC in Toronto this week. Continue Reading
April 26, 2017
Julie Hoit
Putting the Front Desk in the Hotel Guest’s Pocket
As tech tools for the hotel industry continues to grow, hoteliers are seeking new ways to meet the needs of guests, gain repeat customers, differentiate their brands, and ultimately increase revenue. Continue Reading
April 10, 2017
Julie Hoit
Leveraging customer data and technology to personalize the experience
Knowing a guest's preferences and previous stay history gives hoteliers the right information to attract and retain their most valuable guests. Continue Reading
March 23, 2017
Julie Hoit
Housekeeping technology
Better efficiency in housekeeping means more profitability for hoteliers. Continue Reading
March 15, 2017
Julie Hoit
Finding the right hotel technology provider
There are several different types of hotel technology software needs in a single hotel with large amounts of competing vendors. How do you sift through the complexity to find the right fit? Continue Reading
February 27, 2017
Julie Hoit
Leveraging social media to engage guests
Social media has rapidly become an integral part of a hotel's marketing and communication strategy to increase guest satisfaction scores. Continue Reading
February 16, 2017
Julie Hoit
Rise of technology jobs in the hospitality industry
The need for hotel technology and guest-facing applications means an increase of tech workers for information security, mobile development and systems integration. Continue Reading
Viewing 1 - 10 of 93